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UPCOMING TRACKS IN

February and March

DURATION

10 days / 80 Hours

MODE

Live Instructor-Led

EARLY ENROLLMENT BENEFIT

Enroll early and get additional 10% off

Earn a globally recognized UX certificate.
Secure your spot soon.

Exclusive Savings

SAVE 10% OFF on CUA™

and get a complimentary course.

Fast track your way to becoming the
Experience Architect

SAVE 25% OFF on CUA™ + CXA™

Eric

Celebrating 25 years of evolution

From pioneer to global leader

From pioneer to regional powerhouse, HFI has been at the forefront of the experience movement, empowering professionals, transforming enterprises, and shaping the future of human-centered design.

Our signature Certified Usability Analyst (CUA™) program - now enriched with the AI for Human-Centered Design module - continues to advance HFI’s mission of building systems that are not only intuitive and inclusive but also ready for the AI-driven experience economy.

Globally recognized and trusted by industry leaders, the CUA™ certification equips participants to design meaningful, ethical, and human–AI experiences that are transforming how people live, work, and connect - across India, APAC, and the world.

Gold Standard UX Certification. Trusted Worldwide.

25

Years

Leading in usability
and user experience training

11,000+

Professionals

Certified as
HFI experience leaders

60+

Nationalities

Represented by our global
community of participants

Your Value From the CUA™ Certification

Gain the skills to design user experiences that drive impact and innovation.

  • Build a research-driven foundation that elevates both design practice and strategic decision-making.

  • Translate user insights into personas and concepts that guide product vision and innovation.

  • Master effective interface, navigation, and interaction design to improve user trust and business outcomes.

  • Confidently validate solutions with evidence-based methods that resonate with stakeholders.

  • Integrate AI ethically into human-centered design workflows to lead responsibly in the experience economy.

Your Learning Journey

A step-by-step path to mastering human-centered design, now enhanced with AI.

  • 1

    User Experience Foundations

    Core principles & behavioral insights

    2 days
  • 2

    User-Centered Analysis & Conceptual Design

    Research, personas & product vision

    3 days
  • 3

    Science & Art of Effective Design

    Interface, navigation & interaction design

    3 days
  • 4

    Practical Usability Testing

    Validation methods & analysis

    2 days
  • 5

    AI for Human-Centered Design New

    Ethical AI integration (New module)

    1 day

Who Should Enroll?

For those who want to

  • Tick Become recognized UX experts within
    their organization.
  • Tick Lead product design, service design, and
    digital transformation initiatives.
  • Tick Drive cross-functional collaboration in
    design, development, and marketing teams.
  • Tick Build data-driven, human-centered
    innovation cultures.

For those who want to

  • Tick UX/UI Designers
  • Tick Developers
  • Tick Product Managers
  • Tick CX Leaders
  • Tick Researchers
  • Tick Business Analysts
  • Tick Marketing Strategists

From Training to Impact

Here’s what our learners say about their CUA ™ certification experience.

Testimonial

Pushed me further to explore impactful design.”

Earning my CUA™ as a young visual designer helped me transition into interaction design for analysis products. The program inspired me to pursue a Master’s in HCI, shaping my career path. Each day I strive to make someone’s job more enjoyable, while continuing to learn and grow in usability.

Sheena Setayesh

Bentley Systems

Testimonial

A great asset that gave my team a common language to scale usability ”

The CUA™ certification has been invaluable. When opening our usability lab, we had HFI deliver onsite training, and now most of our team—including designers and engineers—hold the credential. With shared knowledge, we can all contribute effectively. The certification has unified our team’s approach and strengthened our usability practice.

James Green

JP Morgan Chase

Testimonial

More than tools, I got the confidence to lead and voice for my decisions.”

I can now quote different standards and fundamental knowledge from the CUA ™ training that is published. I can say that because of a certain common standard, this is how it should be done. This validates our processes and gives credibility with upper management.

Angela Huenerfauth

Lonza

Testimonial

It shifted my perspective—design for users, not just code.”

For anyone entering usability, build strong foundations—learn up front, hone soft skills, and consider HFI’s CUA™ program. It’s a smart alternative to a full degree, giving you practical knowledge at a fraction of the cost. The CUA™ taught me to factor in mental models and shift from a developer mindset to a true usability focus.

CJ Cuccaro

TIPS Marketing Services

Testimonial

Taught me to empathize, design, and truly serve users.”

What excites me most about UX is making life easier for users. Through CUA™ , I learned to notice struggles we might never have considered and to design with empathy. An instructor’s advice, “Don’t hurt people”, stuck with me. It’s a constant reminder to create experiences that help users work efficiently and enjoyably.

Shannon Hall

MerchantE

Testimonial

Inspired by the strength of the CUA ™ community”

Working with fellow CUA™s showed me the program’s impact, even before formal training. They apply their training into daily work, and I absorbed that valuable knowledge which supported me on the exam. Usability testing and user research are key to the work that I do now. I’m excited to apply my CUA™ skills to enhance and lead modernization initiatives.

Wes Lewis

HeX5

Mark Global Recognition

Mark Global Recognition

On successful completion of the CUA™ program, you don’t just earn a credential—you gain recognition as a Certified Usability Analyst™. This distinction signals to peers, organizations, and the global design community that you have mastered the science of usability and are equipped to champion human-centered transformation.

The CUA™ sets you apart as:

  • Tick A trusted authority in usability and experience design.
  • Tick A leader capable of bridging user needs with business outcomes.
  • Tick An advocate for evidence-based design practices that drive measurable impact.

Meet our team of expert trainers

Ashish Majumdar - Photo of instructor at HFI

Ashish Majumdar

VP Solutions & UX Educator

Vanitha Shankar - Photo of instructor at HFI

Vanitha Shankar

Design Strategy & Innovation Consultant

Aboli Maydeo - Photo of instructor at HFI

Aboli Maydeo

UX Consultant and Educator

Aveek Majumder - Photo of instructor at HFI

Aveek Majumder

UX Consultant and Educator

Komal Kapoor - Photo of instructor at HFI

Komal Kapoor

UX Consultant and Educator

Masood Nasser - Photo of instructor at HFI

Masood Nasser

UX Leader

Nasheed Kulay - Photo of instructor at HFI

Nasheed Kulay

UX Consultant and Educator

Sachendra Yadav - Photo of instructor at HFI

Sachendra Yadav

UX Consultant

Shruti Suman - Photo of instructor at HFI

Shruti Suman

Design Strategist and Educator

Yogesh Tadwalkar - Photo of instructor at HFI

Yogesh Tadwalkar

UX Consultant and Educator

Daniel G. Cabrero

Daniel G. Cabrero

Agile User Research Consultant

Ilona Posner - Photo of instructor at HFI

Ilona Posner

CUA (Design, UT)

Expert

Lisa Spencer

UX Research and Design Leader
and Educator

Expert

Stephen Fleming Prot

User Experience Leader and Instructor

Expert

Kayre Hylton Lypo

User Experience Instructor, Researcher, and
Leader

Building the World’s Experience Talent Capital

HFI Institute, the training division of Human Factors International, is committed to building the world’s experience talent capital. We develop visionary Experience Architects by equipping professionals with world-class skills, mentorship, and leadership capabilities, while helping organizations create adaptive, innovative talent ecosystems. Beyond training, we mentor, transform, and shape leaders who can thrive in the evolving experience economy.